Fashion Eyewear is one of the UK’s leading online opticians, offering designer frames, prescription glasses & sunglasses, and a range of lens options. Born in Chiswick, London, the brand was founded by Tej Johal, a qualified optician with experience at prestige retailers like Harrods and Selfridges. Its mission is to combine luxury eyewear with professional optical services, reasonable prices, and online convenience.
TL;DR
Fashion Eyewear offers designer glasses & sunglasses paired with bespoke lenses, free UK prescription service, virtual try-ons, and regular promotions. Pros: wide designer selection, good lens packages, helpful optical support, competitive pricing, free delivery & returns in many cases. Cons: some delays, occasional issues with finish or frame quality, sometimes slower fulfilment of lead-time or high-demand items.
If you want stylish eyewear backed by optical expertise and don’t mind waiting a little for premium brands, Fashion Eyewear is a strong choice.
What Fashion Eyewear Brings to the Table
Designer Brands & Frame Variety
You’ll find high-end labels such as Chanel, Cartier, Gucci, Ray-Ban, Oakley, Prada, and many more. Whether you want bold fashion frames, sleek metal rims, classic wayfarers or trend-led styles, their collection is broad.
Lens Packages & Optical Quality
Fashion Eyewear doesn’t just sell frames; they provide lens options curated by in-house opticians. You can choose from Standard, Silver, Gold, Platinum packages which include features like anti-reflection coating, thin & light lenses, UV protection, and more premium coatings. They also support varifocal / progressive lenses and have tools and advice for measuring pupillary distance and ensuring your prescription is correct.
Virtual Tools & Support
They offer virtual try-on tools so you can preview how frames look using your camera at home. They also allow online consultation with in-house opticians for prescription guidance, lens selection, fit and style advice.
Guarantees & Services
- Guarantee of authenticity with every item, since they source directly from luxury eyewear suppliers.
- Price-match promise, free prescription lenses, next-day delivery for many frames (depending on stock) in the UK.
- Free returns/14-day policy for many non-prescription or non-customised items. Customers report decent communication when resolving order issues.
What to Watch Out For
- Lead times & stock delays: Some designer frames or certain lens options are “lead-time” items, so they don’t ship immediately. Customers sometimes wait longer than expected.
- Quality finish issues: A few reviews mention paint peeling, frame or coating issues, or minor cosmetic defects. Much depends on handling & care.
- Custom / prescription errors: Occasionally, wrong lens packages, mismatched lens types, or delays due to prescription verification. Some customers report slower resolution or needing to follow up.
- Delivery expectations: “Next-day” or “express” shipping is not always guaranteed, especially for custom or out-of-stock frames. International/customs delays are also cited.
Customer Reviews: What Real Users Are Saying
User-friendly website, great range of glasses and competitive pricing. Very happy with my Serengeti sunglasses. — many reviews speak positively of value.
Good service on new sunglasses. Ordered a couple of pairs of Paul Smith sunglasses and service was great. — complementary feedback for designer sunglasses & service.
All-round good experience … competitive prices, clear communication. — users often mention helpful customer service.
Constructive feedback:
- “Awful experience with faulty glasses … paint peeling off after only 2 weeks … took many days to resolve.”
- “Expedited shipping paid, but item held in customs, no refund of shipping extra.”
- “Prescription issue; order delayed; communication about delays not always pro-active.”
How to Get the Best from Fashion Eyewear
- Always verify your prescription is current and upload clear images or manually enter correctly.
- Use their lens-packages wisely: choosing Silver or Gold options gives better coatings & comfort.
- Try on virtually first to gauge frame shape & fit.
- Read the product-page “lead time” or “stock info” before expecting delivery.
- Keep packaging and proof of purchase in case of defects or warranty issues.
FAQs
Q1: Is Fashion Eyewear legit and reliable?
Yes. It is a UK optician company founded by a qualified optician, with over 15 years’ experience. It holds thousands of reviews on Trustpilot and offers brand authenticity guarantees.
Q2: Can I order prescription lenses online with them?
Absolutely. They require a valid eye prescription (with recent date) and often your pupillary distance. They have in-house opticians to process lenses and fit frames.
Q3: Do they offer free returns or exchanges?
Yes, for many non-custom or non-prescription items there’s a 14-day return policy. For prescription glasses, there may be specific terms. Always check the product page.
Q4: What are their lens-package options and what do they include?
They offer various packages (Standard, Silver, Gold, Platinum) that include coatings like anti-reflection, scratch resistance, UV protection, even water/smudge repellent in higher tiers.
Q5: What if I receive a defective product or wrong order?
Fashion Eyewear appears to have customer service channels to handle such issues. Many customers say they resolved problems, though sometimes with delays. Keep details, photos, and proof.
